In the 1999 movie Fight Club, starring Ed Norton and Brad Pitt, after an unfortunate event, two men leading a somewhat boring life, decide to create an underground fight club to break up the monotony of their daily lives. In doing so, eight rules of the club were established with rules one and two being the same: You do not talk about Fight Club.
As long as I can recall, men and woman have been creating mysterious clubs to provide a sense of belonging, which brings me Trunk Club, which my number one rule for this club would be: You must talk about Trunk Club.
I recently came across Trunk Club on Twitter and I very curious to find out more about the club for men. Headquartered in Chicago, Illinois, Trunk Club was started to solve a common problem – shopping for clothes online or in a mall simply doesn’t work for most guys, including myself.
It it wasn’t for online shipping, I’m not sure I would ever have any clothes, let alone be able to properly assemble an outfit that isn’t a mismatch of colors or patterns.
I would imagine that most guys like myself find shopping for clothes to be overwhelming and inconvenient. With Trunk Club, guys are assigned their own personal stylist via either Trunk Club’s website or through Trunk Club’s app on their smart phone.
About two weeks ago I downloaded the app on my iPhone and registered for an account. After answering a few questions about my style of clothing, I was assigned my own personal stylist Natalie. Then surprisingly about an hour later, I received a call from Natalie introducing herself and providing me some additional information about how Trunk Club works with clients like myself.
In this introductory call with Natalie, she really took the time to understand what type of clothes I was looking to wear and she had even taken a peek at my Instagram account where she had pointed out that I have a sock addiction. While some might think this to be a little bit like “Taylurking,” it made me feel like Natalie took the extra effort to try to learn al little bit more about my sense of style or lack thereof. Natalie further explained that Trunk Club works with approximately 80 different brands of clothing to fit any of my styling needs.
Natalie further indicated that she would start to pull together some different outfits and ideas and that I would receive an email or notification in the app indicating that my trunk was ready to be previewed so that I could provide some feedback.
Within 48 hours of our initial call, I received my preview of the items that were selected. After providing some initial feedback, most of the items that were ultimately sent to me were included, as well as a few additional items. However, what wasn’t included was what the price of all of these items were going to potentially cost me.
Despite not knowing the prices of any of these items, I didn’t hesitate to have my trunk sent to me because there is isn’t any cost at all to me for this initial trunk. Yes, I typed that correctly. Trunk Club ships all of the items to your house for free and then I had ten days to try on all of the clothing items.
If any of the items didn’t fit or I simply didn’t like them, all I had to do was indicate the reason for the return in my app, put the clothing items back into my trunk and since Trunk Club provided me with a return label with my initial shipment, just call UPS for a pickup or drop the trunk off at the UPS store for shipping. The only items that you are charged for are the items you keep and Trunk Club pays for the shipping. How could you not love this club?
About a week after my initial call with Natalie, I received an email letting me know that my trunk had arrived to my house. Although I was initially in Las Vegas and had to wait to get home to see my clothing items. And once I got home, before my eyes, was indeed my Trunk Club surprise.
My trunk consisted of 16 items, ranging from a pair of shoes, to socks and pants, to shirts and sweaters. All for the unbelievable price of $1,762.00, which to some might seem offensively expensive, but for me it was what I was expecting for great brands, exceptional service and a unique shopping experience.
However, as I quickly tried on all of the clothing items, I realized that trying on clothes in a store versus trying to size someone online is one of the technical difficulties of the items purchased not just through the Trunk Club, but for any online retailer. At six feet two inches and an broad body frame (not to be read as chubby), finding good fitting clothes have always been a challenge.
The shirts and sweaters were too small or too tight. The pants were good okay in the waist, but too long in the legs, which come in a standard inseam of 34 inches, so you may need to get these pants hemmed if too long. The shoes were a bit too tight for me and all that I was left was one pair of socks that were not similar to another pair.
On the face of it, one would think that I was disappointed that I didn’t get exactly what I wanted, but in reality I received exactly what I was expecting: the opportunity to try some great clothes, with exceptional customer service. Not once did I feel guilted by the Trunk Club for returning the clothing products, nor was I hounded to order my next trunk.
This truly was a remarkable shopping experience and I do believe with each trunk ordered and as my clothing style and measurements are refined, undoubtedly less and less products will be returned over time.
Furthermore, if shopping online for clothes doesn’t interest you and you are fortunate enough live in Chicago, Dallas, Washington D.C., Los Angeles or New York, Trunk Club has their own clubhouses where you can schedule an in-person fitting and meet with your stylist for a one-to-one appointment.
So without hesitation, heed my recommendation, that to not look like a schlub, you must talk about Trunk Club.
You can visit the Trunk Club at their website here and do me a favor by following them on Twitter here, liking their page on Facebook here and following them on Instagram here. Without a doubt, check them out.